Privacy Policy

Effective date: October 10, 2026

Life Baker Online School provides learning, practice, video lessons, revision, parent visibility, support, payments, and educational games for students. This policy explains the information we collect, why we collect it, and how families can ask questions or request deletion. It also covers teachers who join our Teacher Ambassador Network.

Information We Collect

Account information such as name, email address, phone number, password, and role.
Student profile information such as class level, goals, weak subjects, exam targets, and avatar choices.
Parent profile and child-linking information used to show progress reports.
Learning activity such as lessons watched, video progress, quiz answers, tests, revision, AI help requests, game sessions, badges, and analytics events.
Device information used for security, offline video licences, suspicious activity checks, and app reliability.
Payment references, subscription state, and billing support context. We do not store card numbers in the mobile app.
Support tickets, question reports, and messages sent to our support team.
Teacher Ambassador information, such as an ambassador's identity, school, location, bank and payout details. See Teacher Ambassador Network below.

How We Use Information

To create and protect student, parent, and admin accounts.
To recommend lessons, revision, practice, tests, games, and study plans.
To show parents evidence of learning progress and weak areas.
To enforce subscriptions, premium access, offline download rules, and device limits.
To secure Bunny video playback through Laravel and prevent raw video download abuse.
To answer support requests and correct reported content issues.
To improve app reliability, learning outcomes, and content quality.

AI Study Help

AI help is routed through the Life Baker Online School backend. The mobile app does not receive AI provider keys. AI requests may include class, subject, topic, current question, lesson context, and recent performance so the answer can stay academic and age-appropriate.

Video And Offline Learning

Premium video playback and offline downloads are authorised by Laravel. Offline videos are intended to be encrypted, app-private, device-bound, and expiring. The app does not save protected videos to the gallery or public Downloads folder.

Sharing

We do not sell student learning records. We may share limited information with service providers that help operate the platform, such as hosting, payments, notifications, video streaming, support, and AI processing. These services should only process information needed for the platform. For the Teacher Ambassador Network, we use Paystack to confirm the name on a teacher's bank account before paying them.

Data Retention

We keep account, learning, support, payment, and security records for as long as needed to provide the service, meet legal or accounting obligations, handle disputes, protect content, and support parent visibility. Families may request deletion using the data deletion page.

Children And Parents

Life Baker Online School is designed for secondary-school learning with parent visibility. Parent accounts can create and manage child profiles. Parents should contact support if a child account was created without proper permission.

If a family enters a teacher's ambassador code when paying, that teacher can see the learner's first name, the plan chosen and the payment date, so the teacher can be credited. Teachers never see the learner's surname or any parent contact details. Leave the teacher's code box empty if you do not want this.

Teacher Ambassador Network

Teachers can join the Life Baker Teacher Ambassador Network to recommend the app and earn a commission when a student they refer subscribes. This section explains what we collect from ambassadors, why, and what we do with it.

What we collect when you register or claim your account

Your full name, email address, WhatsApp phone number and password. Your password is stored in a scrambled (hashed) form that we cannot read.
Your gender and date of birth.
Your location: your state, your LGA or town and, if you give it, your school's area or address.
Your school and teaching details: school name, school type, your role, the classes and subjects you teach, and roughly how many students you teach.
How you heard about the programme, if you tell us.
The internet (IP) address you registered from, and your sign-in history, used for security.

What we collect only when you are due a payment

Your bank name, account number and the account name your bank holds. We check the account name with our payment provider, Paystack, so money goes to the right person.
An identity document: its type, its number, and a photo or scan of it. We ask for this before your first payout, to confirm you are the person being paid.

Why we use it

To create your account, verify your email, keep your account secure and let you sign in.
To issue your ambassador code and record the payments made with it.
To check that you are an adult and who you say you are, and to pay you correctly.
To prevent fraud, for example one person holding several codes or someone taking over another teacher's account.
To understand and improve the programme, for example which states, schools and classes it reaches. For this we use gender and age range in combined, anonymous form.
To contact you about your code, your referrals and your payouts.
To meet our legal and accounting obligations, including keeping records of payments made.

We use your information because you have asked to take part in the programme and we need it to run the programme and pay you, and because we must keep some records by law. We do not sell your information, and we do not use your gender, date of birth or identity document for marketing.

What you can see about students

When a family enters your code while paying, your dashboard shows that student's first name, the plan they chose, the payment date and whether the credit has been confirmed. You will not see the student's surname, the parent's details or any contact information. Please do not try to collect student data outside the app.

Who can see your information

Only authorised Life Baker staff who run the programme and its payouts can see your details. Only staff with finance access can open your identity document, and every time they do, it is logged.
Your bank account number and identity number are stored encrypted. Your identity document is kept in private storage, not on any public web address.
We share only what is needed with service providers that help us run the programme: Paystack, to confirm your bank account name; our email provider, to send you sign-in and payout emails; and our hosting provider, where the information is stored.
We may share information where the law requires it, or to investigate fraud.

How long we keep it

Your account and profile: while you are an ambassador. If you ask us to close your account, we delete your profile within 30 days, except the records below.
Payout and referral records: six (6) years after the payout, because we must keep financial records for that long.
Your identity document: the photo or scan, and the full number, are deleted 90 days after we have checked it. After that we keep only the document type, the last four digits of the number and the date we checked it.
Sign-in and account security logs: up to 12 months.

Your rights

Under the Nigeria Data Protection Act 2023 you can ask for a copy of your information, ask us to correct or delete it, object to how we use it, and withdraw your consent where we rely on it. You can update most of your details yourself in your teacher dashboard. To change your name or phone number, or to use any of these rights, email Info@lifebakeronlineschool.com or call 07061904323. If you are not satisfied with our answer, you can complain to the Nigeria Data Protection Commission (NDPC).

Contact

For any privacy question, write to Info@lifebakeronlineschool.com. You do not need the app, an account, or a subscription to contact us.

To have data removed, see Data Deletion, which explains both the emailed route and the one inside the app.